Cheap Data Recovery Service - Physical vs. Logical Damage

If your hard drive is physically damaged, meaning that it has for example experienced an excessive shock, dropped to the floor, broken, short-circuited, fallen into the sea, etc. then it is likely that the computer BIOS (Basic Input Output System) may not be able to recognise it. A physical damage can be either electrical or mechanical in nature. In such cases, the drive must first be either repaired using spare parts, for instance, or it must be opened up in a specialised cleanroom (a dust free medium) where its magnetic content is copied to another disk by the aid of sophisticated laboratory equipment, after which data recovery may become possible.

A cleanroom is an environment, typically used in manufacturing or scientific research, as well as data recovery centres, that has a low level of environmental pollutants such as dust, airborne microbes, aerosol particles and chemical vapours. More accurately, a cleanroom has a controlled level of contamination that is specified by the number of particles per meter-cubed and by maximum particle size.

The air entering a cleanroom from outside is filtered to exclude dust, and the air inside is constantly re-circulated through high efficiency particulate air (HEPA) and ultra low penetration air (ULPA) filters to remove internally generated contaminants. Staff enter and leave through air locks (sometimes including an air shower stage), and wear protective clothing such as hats, face masks, boots and cover-alls. Equipment inside the cleanroom is designed to generate minimal air contamination. Common materials such as paper, pencils, and fabrics made from natural fibres are often excluded. Low-level cleanrooms are often not sterile (i.e., free of uncontrolled microbes) and more attention is given to airborne particles. Particle levels are usually tested using a particle counter.

Some cleanrooms are kept at a higher air pressure so that if there are any leaks, the air rushes outside. This is similar to the lower pressure used in biological hot zones to keep the microbes inside.

Maintenance of such laboratories is hence implicitly costly and companies running a cleanroom facility need to manage their budget so as to cover up these costs. Usually, this will be enforced upon the end user, i.e. customers.

Logical corruption, on the contrary can be catered for without the use of sophisticated laboratory equipment and can be done outside a cleanroom. Examples of logical damage to the media include:

• Accidental formatting of Hard disk
• Accidental Deletion of Data
• Data Loss due to virus/spyware attacks
• Boot & Partition Structure Corruption
• Drive crashes
• Human error
• Backup failure
• System boot error

Logical Data Recovery Centres, such as 'Data Recovery Console', utilise sophisticated software solutions making it ideal for your recovery requirements in terms of logically damaged disks as well as certain kinds of physical damages, such as development of hard drive bad sectors, in that they could charge you much less compared to any other recovery service. Other recovery companies need to charge extra amounts in order to cover their sophisticated laboratory's maintenance costs, a feature that is not necessary for many of their clients (about 70%). Companies such as Data Recovery Console simply won't carryout sophisticated laboratory work and concentrate on logically damaged disks, hence reducing the overall cost for you.

What ever the reason for your data loss, if your drive is recognised by the computer BIOS a logical data recovery specialist should be able to extract your data, given that you act promptly. So if you happen to be among the 70% of the people who are experiencing a logical data corruption, then look out for those logical data recovery centres who will charge you much less and avoid the high costs!

Source: Free Articles

Steps to Ensure Successful Data Recovery

We store a lot of information on hard drives are other storage devices that is very important to us. We can have important work files, personal work that could take months to re-do and precious family photos and videos. So when data loss occurs it is understandable that many people will panic when they don’t have a back up. It’s not the end of the world though, data can be recovered.

Take the following steps to ensure that you are able recover your important data. To avoid permanent data loss it is important you follow these guidelines:

1 If you hear strange whirring, grinding or clicking sounds, shut down your computer immediately. Severe or complete data loss could occur as the heads in the drive could be hitting the platters that store the data.

2 Take care and unplug the computer before removing the hard drive. You have to be very careful when handling the hard drive as physical jolts can cause damage and are sensitive to static electricity.

3 If your have critical data you want to recover then make sure you choose a well known recovery firm or one recommended from a friend or colleague. Even simple attempts to recover a physically damaged drive can end in making it completely impossible to recover data anymore.

Remember the first recovery attempt offers the best chance of recovery. If you have very important information, don’t take the risk, pay a professional so if there is a chance to recover the data; they will be able to do so.

When problems happen:

1 If it is possible, back up the data straight away

2 Don’t power up any device that has been making strange noises or clearly has physical damage

3 Don’t use utility software if the hard drive is making clicking, humming or tapping noises.

4 As soon as you notice any symptoms of hard drive damage shut down the computer immediately to avoid further damage.

5 Finally don’t attempt to recover the data yourself for severely damaged machines as the system will be very vulnerable, any attempts to recover can spell permanent data loss. Seek professional advice for data recovery.

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PREVENTING THE LOSS OF VALUABLE DATA

It’s a known fact that computer system data is the livelihood of any organization. No company can continue business in the event of total loss of data. The loss of data may also affect private individuals to a large extent. Imagine taking photographs while on holiday at an international destination costing you thousands of dollars or losing photographs of a wedding that cannot be repeated.

Therefore preventing the loss of your valuable data should become a major priority. As Imperative Technology, we are experts in the field of recovering lost computer data and have been involved in almost all data loss situations. Although after losing your data, we are able to assist you to recover your lost data. But unfortunately it’s not always possible to help all our clients, as there are situations where storage media may be damaged beyond the level of repair or successful recovery. We trust this article will assist you to prevent losing your data in the first place. We all understand by making backups will prevent you from losing data, but there are many key factors and different options to prevent the loss of data.

This document may be distributed freely. All our services are listed at the end of this document.

KEY POINTS

• Ensure that your data is duplicated on at least one other device that is not connected to your computer / server that’s been backed up in any way.
• By making a backup of your data is not enough, you need to ensure the data that’s been backed up IS WORKING!
• Do not trust ANY software that reports a backup has been done successfully. The only way to ensure that data has been backed up effectively is to test the data. This is usually done by Test Restore Procedures.
• Use an effective Anti-virus solution.
• Connect a UPS (Uninterruptible Power Supply) to all critical computers/servers for protection against lightning and power surges.
• Install & configure your computer hardware correctly as described later in this document.
• Protect your data from theft by means of Firewall configuration.
• Ensure minimum Disaster Recovery Policies & Procedures are in place.
• I trust the information in this document will assist you in preventing the loss of data

With so many backup solutions to choose from, we’ll highlight some of the problem areas and solutions when using various backup options.

BACKUP SOFTWARE APPLICATIONS

When choosing a backup software application, the following considerations are necessary:

The best solution is to rather have a completely accessible copy of your data, as in the complete file and folder structure with individual files being accessible in relevant software applications. This is without needing to restore your data from single backup files, before using the data. For clarity sake, after a backup, the backup files should be immediately accessible as if you were using the files from your local hard drive.

Although the above solution is not always practical, due to data capacity, automation requirements, time frame of backup completion requirements etc. The risk of using backup software applications that create a single backup file, has to be considered:

A large single compressed backup file may become corrupt resulting in no data accessible. This will require specialist data recovery services to repair/re-corrupt the file. Major Research and Development goes into repairing corrupt files. It is obvious that Data Recovery companies develop recovery processes for well-known industry standard type software applications. Therefore choose an acceptable industry standard type software solution for your backups such as normal Windows backup or Veritas Backup Exec etc. where scalable network backup solutions are required. If you choose a proprietary backup solution not commonly known in the industry, chances are no Data Recovery companies have developed recovery and file repair processes for such an application, resulting in huge data recovery costs.

The same software package will be necessary to restore the data, this aspect is sometimes overseen when archiving data, without realizing that software becomes outdated and might not be available at the time a data restore is required. We recommend keeping a copy of all backup software safeguarded when a restore of archived data may be required.

DVD/CD BACKUPS

Burning files to DVD or CD may be a risk, provided that each and every file is tested afterwards by opening the files from the DVD/CD with the relevant software applications. Although this seems to be a tedious task, CD miss-burns is a reality that occurs very often. We recommend the following when storing data on DVD/CD:

Compress the files using a compression utility such as Winzip and burn the ZIP file to CD; the following advantages will be applicable:

• Once the ZIP file is written to CD, test the file from CD as if you need to extract the file. If the ZIP file displays the content of compressed files, all files will automatically be accessible.
• The CD File System has many limitations such as; long file names, depth of directory path etc. By burning a single ZIP file, all limitations will be ignored.
• Time, capacity and number of CD’s, will also be advantageous.
• Using DVD/CD’s as an archiving solution is not recommended as the media only lasts for a number of years depending on manufacturer etc. The most effective solution for archiving data is explained under “Archiving Data”.

MEMORY STICKS / FLASH DRIVES

Please note, this storage device was designed mostly for transporting data from one computer to another, using it as a mobile device. A USB memory stick should not be used for data backups and is not regarded as a reliable storage device. Ensure after using this device to safely unplug/remove the device prior to disconnecting the device. (Usually an icon with a green arrow bottom right on your screen)

It’s also recommended not to store files on a memory stick by means of saving it to memory stick directly from within a software application. Rather save files on your local disk and afterwards copy the files to the device using Windows Explorer etc.

EXTERNAL DRIVES

External drives use different interfaces of connectivity such as USB, Firewire, SATA, ESATA etc. USB is the slowest of them all. Although all computers have a standard USB interface, to use most of the other interfaces, an interface card is required for connectivity. External drives are devices with standard desktop and notebook computer drives within the external casing. These drives are acceptable to use for data backups but should only be used as an additional copy of your data.

In the event of electronic failure of the external case, there is a chance that the internal drive might be in perfect working order. This may be tested by removing the internal drive from the case, connecting the drive to a standard desktop computer, as a secondary drive. Please note by removing the drive from the case might affect your warrantee, but as we know the cost of the external device is hardly a comparison to the value of the data.

When using these drives for backup purposes, it is recommended not to use a proprietary software application that is shipped with some of the external drives. Rather use standard Windows backup if that is your Operating System of choice. Even better, create backup folder names by date and manually copy required backup files as separate files & folders to the disk. Although much discipline is required for backups if no automated processes are in place. By having readily accessible files as a backup is a far smaller risk than compressed single backup files.

NETWORK DATA BACKUP SOLUTIONS

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Use well-known Industry standard Backup Solutions only. When using a network backup solution to backup multiple servers, a fully automated solution is a critical requirement. Network backup software and hardware depends on very specific requirements. It is necessary to employ the services of a company that specialize in Backup Solutions to suit specific needs as all organizations have different requirements.

When choosing a reliable Software Backup Solution for a Network, the following components and considerations are necessary:

Planning regarding capacity of data vs. capacity of Backup Media / hardware platform
Implementation of suitable network backup software which includes the following backup agents:
Ensure to implement various agents to backup multiple Operating systems in a cross-platform network environment.

• SQL Agent – To backup SQL Databases
• MS Exchange Agent – To backup all e-mail configurations
• Open Files Agent – To backup files that are open while accessed by network users

Accelerator Agent – While doing backups, it’s not recommended to run backups while the servers are being accessed by network users because of utilization of the backup process, which puts an additional load on the server. When backups cannot be completed overnight, an accelerator agent may be added to speed up the process.

Autoloader Agent – Used when more than one backup tape is required during a single backup process.

Disaster Recovery Agent – Various commercial network backup software solutions offer additional components for disaster recovery, these agents allow the booting from diskette to restore directly from backup media without the need to install and configure Operating systems and backup software. This reduces down time.

ARCHIVING DATA

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Using DVD/CD’s, as an archiving solution is not recommended as the media only lasts for a number of years depending on manufacturer etc. The most effective solution for archiving data is to store data on a normal desktop type hard drive, preferably multiple copies. Data on these hard drives should be stored in a readily accessible format with separate file and folder structures, in uncompressed format and should be kept in a fire-proof strong room. Off-site storage of data is also recommended. A copy of every software application used to create all data including all serial numbers, access codes to operate the software should be stored on the same disk. This is in the event where software programs become outdated and are no longer in use, at the time where access to old data may be required.

In the event of loose separate hard drives, data should not be spanned across disks where more than one disk is required to restore even a single file.

When using backup tapes for archiving, only tapes with full backups should be considered. Incremental backups of data spanned across multiple tapes are a risk, as all tapes in the backup set are required to do a full restore. Rather store data in chunks as a full backup on a tape-by-tape basis. With damage to one of the tapes, only a partial data loss will be applicable.

The above only applies to environments of small data capacity requirements. There are many scalable Data Archiving Architectures available where large amounts of data archiving are required. Companies that specialize in off-site storage and business continuity will assist you with these requirements.

• Example Requirements of most Government Regulations
• Records must be stored in their original form without risk of alteration or deletion.
• Records must be accurate and complete from the time they are created.
• Records should be easily retrievable.
• Disaster recovery plans should be in place, such as storing duplicate records off-site.

(JOHNNY WILKINSON )

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When Computer Systems Fail, Professional Data Recovery Can Set Your Mind at Rest

Computer systems are prone to data loss with relative regularity, often precisely because they are always becoming faster and more complex. Data loss can take the form of crashes, corrupted hard disks and server failures.

A professional service will swiftly send a courier to collect the failed hard disk. Back at the laboratory, technicians will mount a close inspection of the hard drive in order to provide the client with an estimate of the severity of the problem, the length of time that it will take to fix and the cost of data recovery.

A timescale for data recovery will be agreed with the client before the hard disk is repaired and data restructures restored, the raw data is extracted and the file listings are analysed. Data files are usually returned on new media, such as DVDs or an external hard drive.

The length of time that it can take to recover data from a crashed system depends upon the nature of the crash. The failure can be due to something relatively simple, such as a crash of the computer’s operating system or simple human error. However, there can be more complex reasons for a crash, such as attacks by hackers or infection by computer viruses or malware. Most seriously of all, hard drives can become physically damaged or corrupted.

A simple problem with the operating system usually means that all the technician has to do is use their expertise to extract the data and copy it on to a new form of media, such as another hard drive or disk.

In the event of a faulty or corrupt hard drive, the technicians will have to take more drastic steps, such as making repairs to the file directory itself or by attempting to retrieve the data with the use of specialised software.

In this scenario, the technician will use a powerful microscope to examine the hard drive itself for signs of damage. A similar analysis will be carried out on the system’s electronics and electrical systems, such as its power source, servos and interfaces. The technician will carry out the same level of examination for the drive’s magnetic media, such as its read/write heads.

If the examination reveals faults or complete breakdown, the offending components will be repaired or completely replaced, allowing the disk itself to be cleaned under safe, clean lab conditions, before being upgraded and reprogrammed.

The disk will now be functional once more, whereupon the all-important data will be able to be accessed and extracted. Professional data recovery services have special proprietary programs to read any data stored on the disk’s magnetic platters.

When the data is extracted, it will be transferred to the lab’s own secure servers, before being carefully checked for errors and gaps. If any bad sectors are found, they will be repaired in consultation with the client.(Olivia Wilson)

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The first step of data recovery

Data will be saved if more easily observe the following.

Do not store important files on the system partition, for example, drive C, in many cases I find that many users, especially MS word and other similar direct clicks diskette icon, which will be stored in the folder "my document" which is located in the partition system, for it to move only partition with a right-click the folder "my document" after the move and click the button to move a partition that still has a lot of space.
Do defrag regularly; files stored sequentially in the cluster, this occurs only if many partitions are available. Removal and writing regularly drive on the file will cause the split, as in the example below:

(1) (2) (3) (4) (5) (6) (7) (8) - should represent a small 8

(1) (2) (3) (4) (5) (6) (7) (8) - now files (2), (4), (7) and (8) were deleted

(1) (9) (3) (9) (5) (6) (9) (9) - the disk is fragmented if a larger file is stored

If a file is deleted, then the new data will fill an empty cluster. If new data is greater than the old data, the data will be placed in a related but fragmented. When reading fragmented files, the head moving "jump" that will cause a decrease of read & write speed that will affect overall system performance. So that the head can read & write in effisien, do defragmentasi regularly, after defragmentasi, the files will be placed in a sequence, as in the example:

(1) (9) (9) (9) (9) (3) (5) (6) - after the drive is defragmented

Non-fragmented disc will increase the level of efficiency saving data, because the whole data will be stored in a first cluster file system & improve performance.
Do not store data on the drive with a small, because a large fragmentation occurs.
Data recovery software must be installed on a separate drive from the target drive, if it does not happen will be overwriting the data that will be saved and the data will be difficult to recovered. Do not perform any activity on the target drive, including store & delete files, and will be better if the recovery software installed on the 2nd hard disk.